All posts created by Alex

3 weeks ago
Hi, please send the SVG file to the support so I can see what is wrong.
4 weeks ago
You cannot download your word art image in Word doc format. However, you can download it in PNG / JPEG format and add it to a Word document.
Edited 11 Oct, 2024 06:40
1 month ago
I've replied to you via email.
1 month ago
Hello, you might have misspelled your email in the online form. Thus, our response didn't reach you. Please try submitting the form again or contact our service directly via email.
2 months ago
Please set the threshold parameter to 80% when importing your tree image to remove the white space around the tree. Then words won't be placed there.
2 months ago
As far as I understand, it is not a default image. You can change the background color in an image editor and then upload the image to the Shape section.

To change the colors of default images, click the "Edit" button at the top of the Shape section.
3 months ago
Another workaround is to use the old my word art page
3 months ago
Hello, could you please send a screenshot of the problem to the support?
3 months ago
Hi! OK. The old save functionality has been restored.
3 months ago
Thank you for the suggestion. For the time being, please contact support and ask to delete word art created earlier than a specific date, and I'll delete them for you.
Edited 29 Jul, 2024 16:11