# 3 weeks ago | |
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Hi, please send the SVG file to the support so I can see what is wrong. |
# 4 weeks ago | |
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You cannot download your word art image in Word doc format. However, you can download it in PNG / JPEG format and add it to a Word document. |
# 1 month ago | |
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I've replied to you via email. |
# 1 month ago | |
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Hello, you might have misspelled your email in the online form. Thus, our response didn't reach you. Please try submitting the form again or contact our service directly via email. |
# 2 months ago | |
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Please set the threshold parameter to 80% when importing your tree image to remove the white space around the tree. Then words won't be placed there. |
# 2 months ago | |
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As far as I understand, it is not a default image. You can change the background color in an image editor and then upload the image to the Shape section. To change the colors of default images, click the "Edit" button at the top of the Shape section. |
# 3 months ago | |
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Another workaround is to use the old my word art page |
# 3 months ago | |
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Hello, could you please send a screenshot of the problem to the support? |
# 3 months ago | |
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Hi! OK. The old save functionality has been restored. |
# 3 months ago | |
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Thank you for the suggestion. For the time being, please contact support and ask to delete word art created earlier than a specific date, and I'll delete them for you. |