Problems with Visualize

7 years ago
I recently purchased the one month unlimited download package. To my surprise I'm having trouble with the visualize option. It clicks to 'preparing' but then freezes there. Not sure how I can complete a project if I can't preview the work. Did anyone else have this problem???

In need of help…smile
Edited 27 Jun, 2017 14:23
7 years ago
It may be a browser issue. Could you please try to visualize in another browser like Chrome or Firefox?
7 years ago
Thanks Alex!

It worked with another browsersmile

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