# 9 years ago | |
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As soon we add a custom shape it shows a cropped version of the shape and nothing else in the popup window. We have been using Tagul for a long time now and this is the 1st time this has happened. We tried it in Firefox and Chrome and on 2 different work computers so we assume that it is software related. Hopefully you can resolve this soon so we can process some orders. Thanks Rob |
# 9 years ago | |
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Hi Rob, could you please send to support email: 1) Image you use as your custom shape Then I'll investigate the problem. |
# 9 years ago | |
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email sent Thanks |
# 9 years ago | |
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Same here. |
# 9 years ago | |
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Same thing is happening for me as well! |
# 9 years ago | |
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The issue should be fixed now. |
# 9 years ago | |
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Hi Am also having issues with shapes at the moment. Additionally, am not able to save current cloud. Thanks! |
# 9 years ago | |
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Also having trouble. Could not customize the square shape. Reloaded page. Now cannot access any shape. |
# 9 years ago | |
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The issue should be fixed now. Could you please try again? |