# 7 years ago | |
---|---|
Hello team, my wordcloud (https://cdn.wordart.com/json/xa4mkqp5cxls) seems to not update anymore. I deleted all previous words, and uploaded the latest ones as Excel. But no matter what I do, the new words do not show up as embedded word-art (still the old ones do). Yes, I multiple times cleared the browser cache, and yes, I waited far more than 10 minutes (more like two days now… What am I doing wrong??? kind regards Ruediger Schultz |
# 7 years ago | |
---|---|
Here is another link for your word art: https://wordart.com/xa4mkqp5cxls/astronomical-heritage-entity-tags By following the link do you see the updated version or the old one? |
# 7 years ago | |
---|---|
this one is the "good" one. Shall I use this link in the website? thanks for your help… just tried this on our website, but getting: Error loading word art image: http status: 0 … … but changing back to the original cdn link now also SHOWS THE UPDATED ONE dont know why, but this seems solved now (at least for me). thank you very much! |
# 7 years ago | |
---|---|
Seems like it was a cache issue. Glad it is solved now. |