Import a shape - says it's empty

6 years ago
I have been trying to import an image. It's just a big rectangle, in PNG format. I made it in Google Drawings. When I set it to "negative" I can see the rectangle. But if it's not negative, then it doesn't show up. And when I try to use it (either way) I get an error message that says "Error Visualizing - Shape is empty". Need help!
6 years ago
Is the rectangle white? Could you please send the rectangle image to the support email so I could check what is wrong there?
6 years ago
It's actually light blue. Yes, I'll send it to support. Thanks.

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