Can't get image to open in Cricut Design Space

7 years ago
Super disappointed! Have recreated the design and purchased twice as an SVG and am getting error codes from cricut that the SVG is unsupported.smile
7 years ago
Could you please send the SVG file you downloaded to support email so I could check what is wrong there?
7 years ago
Email sent Thanks a million!
7 years ago
Situation resolved, seems that overly complex images won't work with DS, I had used a large silhouette as a background.
Still pleased with the product, going to try working it in INKSCAPE.
Will update if simpler images work directly to DS.
Customer service was very quick to reply and tried very hard to make it work for me!
A+ For that. smile
7 years ago
Trying to make s few pics with my kids name but REAL trouble any help with
7 years ago
Can anyone confirm if SVG's are working correctly when uploaded to Design Space? I don't want to make purchases if the files are not going to upload correctly.
Thank You in Advance.
7 years ago
Says my image is too complex, how can I fix this? Please let me know.
7 years ago
Unfortunately there is no way it can be fixed from Tagul side. Tagul produces valid SVG files according to the standards. I suggest you to contact the Cricut Design Space support and ask them to fix the issue.
Edited 13 Feb, 2017 07:14
7 years ago
Sucks. I have purchases a couple from tagul and can't use any of them in cricut design space.
7 years ago
Jen.Dubreuil, please contact support for a refund. Unfortunately there is nothing we can do from Tagul side to make it work with Cricut Design Space. I suggest you to contact them asking why it doesn't work with valid SVG files.

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