# 4 years ago | |
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If you go to my profile picture and right click it, open it in a new tab, you will see what I am talking about. There are guidelines that an image has to fit into and if you look at my picture, you will see that the word art I sized at 10.9 x 16.3 doesn't fit. It is good to know that I can download an even smaller size of the same word art and I will not be charged. Thank you. I will try it again. |
# 4 years ago | |
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Is there a way to know how big the image is before you download it? I created my first image and it was extremely too large. I looked up in the forums and did a custom download with a size of 10.9 x 16.3 and it is still too large even for a 16 x 20 canvas print project. I am very frustrated and do not want to waste all my downloads trying to figure out the right size. Thank you to anyone who can help me!! |