Can't open any clouds

9 years ago

Hi.
I can't open any of my saved clouds or seem to be able to create new clouds, it just says loading.

Is anyone else having the same issue, in case it's maybe a site issue or is it just myself?

If so can anyone help me out please. Thank you

9 years ago

I have the same problem using Firefox. Works just fine using Chrome. Try using a different browser?

9 years ago

@Gunbowler Thank you, got it working on Chrome

9 years ago

Madhatter, could you please:
- open any cloud that freezing at "loading" stage in Firefox
- click right mouse button
- choose inspect element
- in the appeared tab click "Console" header
- send the screenshot of the whole browser window to support email

This will help me understand what is the root cause of freezing in Firefox

9 years ago

Alex, I tried your request but when I click "Console" header the window is blank. So haven't sent a screen shot.

Inspector, Debugger, Style Editor and Network windows all populate some information. Console and Profiler do not.

Tagul works well in Chrome I have only used it for a day and its a fun and educational tool.

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